How do I get started?
Which designer brands are you interested in?
We are currently interested in the following brands:
Balenciaga, Bottega Veneta, Burberry, Celine, Chanel, Chloe, Dior, Fendi, Givenchy, Goyard, Gucci, Loewe, Louis Vuitton, Prada, Saint Laurent, Salvatore Ferragamo, Valentino
Are all designer brands accepted onto the platform?
We are currently only considering bags from our designer brand list
. All bags (inclusive of original receipts and authenticity card) will be subjected to a thorough authentication process and condition check. In the event the bag does not meet our internal standards, we will not accept the bag.
When will I know if my bag has been accepted?
We will inform you of the results of your bag submission within 7 business days from the time we receive the bag at our warehouse.
What happens if my bag is not accepted onto the platform?
Your bag will be delivered back to you within 2 business days at no cost to you.
How long must I consign my bag to you for?
You can consign with for as long as you want (minimum 3 months). After the minimum period your bag can be returned to you at any time once it is available in the warehouse.
How many bags can I consign to you?
You can consign up to 20 bags with us at a time. Designer bags bought at our Purchase-for-Consignment sale do not count towards the 20 bag limit.
If I consign my bag to Style Theory, can I have my bag back anytime?
We ask that you consign your bag to us for a minimum of 3 months. After which, should you need your bag, just contact your dedicated account manager!
How will my bag be valued?
What is a Custom Quote and how is it assessed?
The Custom Quote is calculated based on an in-house grading system that considers the condition, brand, market value and overall popularity of the bag at the time of quotation. The custom quote consists of the following components:Bag Valuation:
The amount your bag will be insured up to in the event of loss or irreparable damage.Rental pay out:
The amount you will earn if your bag is rented out for an entire month. See more
How long does it take for me to receive a Custom Quote?
We will send a Custom Quote within 7 business days from the time the bag is received at our warehouse.
I have accepted the Custom Quote. How long does it take for my bag to appear on the app?
It will generally take 3-5 business days for a bag to appear on the app once the agreement is signed.
Do I need to provide dustbags, authenticity cards, or receipts?
While it's not necessary to provide dustbags, authenticity cards, or receipts when you consign your bags to us, providing it increases your bag valuation. We do not accept boxes.
Unauthenticated, counterfeit, or stolen items
You are responsible for ensuring the authenticity of the Property you provide to us. If Style Theory cannot confirm the authenticity of any item of Property you have provided, it shall have the right in its sole discretion to refuse to accept the item. You acknowledge and agree that any item Style Theory finally determines to be counterfeit will not be listed as available for rental and/or for sale immediately and will be returned to you within 5 business days. You acknowledge and understand that Style Theory is subject to laws and regulations relating to claims that consigned items are counterfeit, have been stolen, or otherwise violate applicable law. Style Theory takes such reports seriously and will cooperate with law enforcement in all investigation.
Authentication and brands
You acknowledge and agree that Style Theory's authentication process is in-house and independent. Brands identified on the Site are not involved in the authentication of the products being sold, and none of the brands sold assumes any responsibility for any products purchased from or through the website. Brands sold on the Site are not partnered or affiliated with Style Theory in any manner. However, Style Theory fully cooperates with brands seeking to track down the source of counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods.
Can I list my bag as available for sale?
Can I make my bag available for sale?
Yes, all bags consigned to us for rental can be listed as available for sale on the app.
Can I just sell my bag and not rent it out?
Due to the nature of the business, all bags on our platform must be available for rental.
Can I sell my bag to Style Theory?
Due to the nature of the business, Style Theory does not purchase bags from consignors.
How is the selling price of my bag determined?
We will advise on a minimum selling price and the rest can be determined by you!
How much will I earn when my bag gets sold?
You will earn up to 90% of the selling price that has been determined.
When will I be paid once my bag is sold and how will I receive payment?
Payment will be made on the 15th of the next month via bank transfer to your local bank account.
How will my bag be cared for?
How will you maintain and store my bag after each rental?
Never worry about mold and dust build up again! All bags will be cleaned and maintained by a panel of leather care experts and stored professionally in our fully air conditioned warehouse.
What happens if my bag gets damaged or lost?
Bags that are successfully consigned to Style Theory will be insured against damage and loss up to the Bag Valuation amount as agreed in the Custom Quote
What if my bag gets lost while it is in transit to Style Theory?
If your items are lost during shipment to us, please contact us at firstname.lastname@example.org so that we can look into your shipment.
How do you ensure that bag returned to me after the consignment period is the same as the one I consigned?
Each bag will have a RFID tag discreetly attached to the interior of the bag and will ensure that bag returned is the same as the one that we received from you.