How does Style Theory work?
How many items can I rent in a month?
Starter: Rent 3 pieces a month.
Unlimited: Rent unlimited pieces a month, 3 pieces per box. Our savviest subscribers generally rent about 12 pieces (4 boxes) each month.
Pro: Rent unlimited pieces a month, 5 pieces per box.
What is your turnaround time?
- HQ (5 - 6:30PM, Pasir Panjang, Mon-Sat)
- WeWork City House (4 - 7PM, Mon-Fri excluding PHs)
- 313@Somerset #02-40/41 (5 - 10 PM, Mon - Sat)
- Robinsons at Raffles City #02-01 (6-10PM, Mon-Sun)
What condition are the items in?
What types of items can I rent?
Do you carry my sizes?
How does payment work?
Do I have to pay for shipping or laundry?
How do I swap my items for something new?
Next, schedule a pickup through our mobile app and we'll pick your box up. Alternatively, you may also drop off your box at our office or WeWork City House.
Then pick new styles for your next box!
How do I cancel my subscription?
Step 1: Request to cancel via in-app chat*
Open App > Help > Chat With Us to request the termination. To avoid additional charges, please chat with us 1 week in advance of your next billing date. Allow us 1-2 working days to process your request.
Step 2: Check your next billing date*
Open App > Profile > Subscription Details
Step 3: Return all your pieces and box back to us before your next billing date*
Schedule your return at least 3 working days (excluding Saturdays, Sundays and PH) before your next billing date. For any further queries on the return of your final box, do reach out to us!
Once your subscription has been terminated, we will send you a confirmation message at the end of your current billing cycle.
Note: Please do not pause your subscription unless you intend to continue using your subscription in the near future. If you are already on pause, do reach out to us for the earliest date to terminate.
Check out our Help Center
Why buy an outfit you'll only wear a few times?
Buy the staples, rent everything else.