How do I get started?
Which designer brands are you interested in?
AijekAlannah HillAlice and OliviaAnn TaylorArmani ExchangeBCBGMaxazriaBIMBA Y LOLABa&shBanana RepublicCK Calvin KleinCOSClub MonacoCollate The LabelD.D COLLECTIVEDKNYFrench ConnectionHobbsIn Good CompanyJ.CrewKaren MillenL.K.BennettLauren by Ralph LaurenMajeMax & CoMax StudioNicole MillerOasisOur Second NaturePINKOPaul & Joe SisterReissSandroSelf-PortraitTed BakerWhistles
Have a brand that you think we might like? Please do check in with us via Whatsapp.
What conditions do you accept?
To ensure that all pieces accepted on our platform are able to meet and be maintained at our highest quality standards, we are only accepting pieces that are :100% authenticAttached with designer label and material composition tagsLike-new conditionNot made from fur, linen, leather, satin, silk, suede and other delicate materials
Not sure? Chat with us via Whatsapp
and we will be able to advice!
When will I know if my apparel has been accepted?
We will inform you of the results of your submission within five (5) business days from the time we receive the apparel at our warehouse.
What happens if my apparel is not accepted onto the platform?
Your apparel will be delivered back to you within two (2) business days at no cost to you.
How long must I consign my apparel to you for?
You can consign your apparel with up to 20 rentals but may choose to have it returned to you at the end of 90 days (minimum commitment period). Your apparel will be returned to you at no charge once it is available in the warehouse.
I’m ready to consign. How do I get started?
Chat with us via Whatsapp
and submit a clear photo of your item (please make sure the whole item is captured) and a clear photo of the material composition tag (it’s important for us to verify the material composition). Our account manager will provide you with a preliminary assessment and arrange a complimentary pick-up from your doorstep for all eligible items.
How will my designer apparel be valued?
What is a Custom Quote and how is it assessed?
The Custom Quote is calculated based on an in-house grading system that considers the condition, brand, market value and overall popularity of the apparel at the time of quotation. The custom quote consists of the following components:Apparel Valuation: The amount your apparel will be insured up to in the event of loss or irreparable damage.Rental payout: The amount you will earn each time your apparel is rented. See more
How long does it take for me to receive a Custom Quote?
We will send a Custom Quote within five (5) business days from the time the apparel is received at our warehouse.
I have accepted the Custom Quote. How long does it take for my item to appear on the app?
It will generally take up to thirty (30) business days for your apparel to appear on the app once the agreement is signed due to the need for professional photography, photo editing, and copywriting services. We will notify you whenever your item is listed on the app.
How much can I earn from consignment?
How much rental payout can I earn and how is it calculated?
Your payout is determined by brand, item type, condition, market value and overall popularity of the apparel at the time of quotation.
As an indicative guide, this is the estimated payout over 20 rentals:
COS, French Connection: $40 to $120
Karen Millen, Max and Co. : $60 to $250
L.K.Bennett, Self Portrait: $150 to $350
When will I get my rental payout and how will I receive payment?
Payout for rentals occuring in the calendar month will be made on the 15th of the next month via bank transfer to your local bank account specified on the Custom Quote.
What if I change my mind and want to terminate my consignment?
You can request for your item to be returned to you after the minimum period of ninety (90) days or responsibly recycled by Style Theory.
Simply chat with us via WhatsApp. Do note that we can only process returns for an item if it is not rented at the time of request. Should your item be rented during time of request, you will have to wait until the item is returned to our warehouse, and then we will start processing the item for return to you.
What if my clothes get damaged?
How will you maintain and store my apparel after each rental?
All apparel will be dry-cleaned by Jeeves and maintained and stored professionally in our fully air conditioned warehouse.
What if my apparel gets lost while it is in transit to Style Theory?
If your items are lost during shipment to us, please contact us at email@example.com so that we can look into your shipment.
What if my clothes get damaged?
All apparel that are successfully consigned to Style Theory will be insured against damage and loss up to the apparel valuation amount as agreed in the Custom Quote.
What happens at the end of the consignment programme?
Once your apparel is rented for 20 times, we will inform you and either arrange for it to be responsibly recycled or returned to you.
How do you ensure that apparel returned to me after the consignment period is the same as the one I consigned?
Each apparel will have a RFID tag discreetly attached to the label of the apparel and will ensure that apparel returned is the same as the one that we received from you.